MAGIK CITY RETURNS POLICY

If you’re not satisfied with your purchase, please return the item(s) for an exchange or refund. All returns must be made within 30 days of placing your order. We don’t accept returns or exchanges after the 30 day period.

Please return the item to the address stated on the back of the envelope of your original purchase. To make sure it gets there, it is best to use a signed for postal method with tracking.

Please indicate what you’re returning and why. Please let us know if you would like to return your item(s) for an exchange or a refund. In order to process your return, please include your name, address, email address, and order number along with the items that you’re returning. You’ll be responsible for the shipping charges associated with sending the return back to us.

If you’re asking for an exchange, we’ll send your replacement item(s) but you are responsible for further shipping costs. If you’re asking for a refund, you’ll only be reimbursed for the item(s) returned. The original shipping cost is non-refundable.

All returned items must be in the original condition you received them in. We do NOT accept washed items. If a washed item is returned, the return will be refused and sent back to you.

If you have any other questions about returns please feel free to contact us by email at – info@magik-city.co.uk.

More info